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SHIPPING AND RETURNS

REFUND POLICY: 

All Sales are final. No Refunds or Exchanges.

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COVID-19 ANNOUNCEMENT:

Please allow up to 5 business days to process your order, and to receive your tracking information.

*For all products that have a note regarding longer processing times, please add up to 5 business days to the total wait time. These items require an internal transfer within our company, and will require courier services as well.*

There are currently delays in place for all couriers and shipping methods. Once a package has left our warehouse, all tracking information will be provided by the delivery company only.

If you have any questions or concerns, please send your inquiry to info@stayingfresh.ca.

Due to high volumes of orders, we are working hard to respond in a responsible and timely manner.

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SHIPPING:

CANADA: Standard - 3 to 5 Business Days, Express - 2 to 3 Business Days

USA: Standard - 6 to 8 Business Days, Expedited - 4 to 5 Business Days, Express - 2 to 3 Business Days

THE HUB (China, Hong Kong, Taiwan, Singapore, UK, Germany, Australia): Standard - 8 to 10 Business Days, Express - 3 to 5 Business Days

REST OF THE WORLD: Standard - 10 to 14 Business Days, Express - 4 to 6 Business Days